Talking to providers about social care at home

Social Care at Home Scrutiny Panel members met with a number of providers of social care at home (aka domiciliary care) recently, to learn about the service they provide and to give the councillors a unique opportunity to hear about concerns and issues that may be affecting the current system. The Social Care at Home Panel  members were […]

New Inquiry Panel Supports Social Care at Home

As the demand for the number of people being cared for in their own homes is increasing, this is putting more and more pressure on the Council and its partners, as they try  to meet the demand with limited resources and  staff levels. A new Scrutiny Inquiry Panel has been developed, which will look to answer […]

Shared Services – Making it Work for Our Council

Earlier today the Performance and Finance Overview & Scrutiny Board signed off their review of Shared Services.  This  work was started last October and conducted through a small task and finish group of councillors.  You can find the final report of the review, and the findings report detailing all the evidence collected, on our reports library page here. Why This […]

Talking to Partners about Shared Services

Earlier today councillors from the Performance and Finance Overview and Scrutiny Board held a focus group for local partners as part of their review of shared services. The focus group included people from the police, the health sector, Swansea University, Job Centre Plus and Swansea Council for Voluntary Services.   The purpose was both to learn from experiences […]

Learning from the Gwent Frailty Programme

Today, the task and finish group taking evidence for the Review of Shared Services, met with Alison Ward, Chief Executive at Torfaen County Borough Council, to learn about the Gwent Fraility Programme.  The programme’s website – ‘Happily Indepenedent’ – describes the project like this: The Gwent Frailty Programme is looking to create an integrated model […]

What is the Best Way to Deliver Shared Services?

If you haven’t heard of shared services before it is a phrase you might come across more and more if you have anything to do with providing public services. Essentially it means different organisations sharing different parts of their business to achieve savings.  So, for example, all public service providers need legal and finance functions and, […]